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Account Executive

Apply Job ID 1-42206 Date posted 08/30/2019 Location Arizona | Colorado | San Francisco, California

Company Overview:

Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.

Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.  

Job Summary:

Remote Position can be located in AZ, CO or Northern CA

Position summary:

Drive new and existing business in the Western US territory through strong solution selling skills, reporting to the Sr. Director of Sales Commercial Account in the US.  Must have successful track record of independent selling in a geographic territory and working with partners and channels.

Principal duties and responsibilities:

Primary responsibility will be to drive new sales activity and business in defined territory and with named accounts through partners by solution selling.  Must possess strong interpersonal skills and deal at the C Level and below.  Enterprise selling success is key.

•Western US Territory
•Selling Call Center Solutions: Software (IVR, Speech, CTI, Voice Bio Metrics, Mobile, Web Virtual Agents) and Professional Services to Enterprise Customers
•Anticipated Quota: 3.0M – 5.0M
•Products in Portfolio: Nuance Inbound and Outbound Customer Care Solutions including; Network Speech Products, Nuance On-Demand IVR,Nuance Mobility solutions,  Nuance Notification Hub (Outbound) Nuance Professional Services, Third Party IVR and CTI (Avaya, Genesys and Cisco) and Voice Bio Metrics
•Named accounts HQ’d in the GA and Carolina Region are:  TBD
•Target markets to focus on; Banking, Retirement Savings, Health Insurance, Insurance (Life and P&C), Utilities.

Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing

Knowledge, skills and qualifications

Education: BS or BA preferred

Minimum years of work experience: 12+

Required skills:

•Technical proficiency in computing, telephony and systems integration disciplines
•Ability to work with Microsoft Office and other desktop applications, including but not limited to Sales Force
•Ability to work with a minimum of direct supervision and with demonstrate initiative
•Communicate effectively with all levels of business and technical management
•Excellent written, verbal, and stand-up presentation skills.

Preferred skills:

12+ years of direct end-user sales experience, selling complex, large-scale projects to the large Enterprise and effective territory development and execution. Also strong relationships with the partner and channel community.

Additional Information:

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  

Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.

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Martin Eberhart General Manager
I recently rejoined Nuance because I love having the privilege of working with a diverse team of nice and talented individuals to drive customer satisfaction. Having the flexibility within my role to get stuff done while maintaining a good work-life balance. Martin General Manager
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I fell in love with Nuance especially the innovative platforms we create and we impact people’s lives. The work I do every day at Nuance makes a difference and I know when I go home that I truly did something meaningful and important. Vishnu Tech Support
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I have been working in the Healthcare industry for close to 20 years and have marveled at how Nuance has been able to keep up with the industry changes and challenges. Every day I am challenged, and every day I make sure the customer comes first. The culture and employees at Nuance are wonderful. I am proud to work for such a dynamic and diverse company and I look forward to the future growth. Kristen Inside Sales
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