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Principal Software Engineer

Apply Job ID 1-44436 Date posted 06/19/2020 Location Burlington, Massachusetts

Company Overview:

Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries. 

Join our team! At Nuance, we are constantly reinventing how people connect with technology and with each other. Our AI-powered solutions empower organizations to transform “business as usual.” For decades, the world’s leading financial, healthcare, telecommunications, retailers, and government organizations have trusted Nuance to bring them award-winning solutions that deliver more meaningful outcomes and empower a smarter, more connected world. From clinical speech recognition technologies that free physicians to spend more time caring for patients to real-time intelligence that powers billions of customer interactions, we’re deeply committed to helping organizations push the boundaries of what’s possible.

Job Summary:


Nuance is currently building a completely new product which combines our successful speech recognition technology with language understanding to take even more work off doctor’s shoulders. This product will be highly innovative and is intended to achieve something currently not available anywhere in the medical (or any other) market. The new software will be running in the cloud and needs to be highly scalable to support the anticipated user group – a significant percentage of medical professionals in the United States.

The person we are looking for will be in a position to influence the direction this new product is taking. We are looking for somebody innovative, not afraid to try new things, curious and able to get things done quickly. While a lot of experience developing software in a professional environment are required, we need a person who is able to learn new things quickly. Therefore, no specific programming language is required, and it is assumed that the candidate will be able to pick up the specific toolset currently used inhouse on the go.

The focus of this position will be around the backend infrastructure of the new product – where the actual work gets done. In that area, the specific role is focused around supporting the interaction between the new software stack and existing HIS / EHR platforms. Therefore, previous experience with HL7, FHIR and/or similar data exchange protocols used in the medical sector are a must. Experience designing or working on cloud services or other highly scalable & reliable software is a plus.

Environment: You will be working with an enthusiastic and highly skilled team in an international company. The team designing the new product is currently located in Vienna, Austria and Boston, USA. Ability to communicate clearly and succinctly both in written and spoken English is a must. Experience working with a distributed team is a plus.


  • Data exchange infrastructure for data retrieval from and insertion into EHR / HIS platforms.
  • Teamworking skills with a problem-solving attitude
  • Excellent verbal and written communications skills in English
  • Software development at senior experience level
  • Software design support for cloud-based, highly available services
  • Contributions towards requirement elicitation, use case and user story creation
  • Defining and working with microservices
  • Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing


Education: B.S. in Computer Science or relevant work experience 

Number of Years of Work Experience: 8+

Required Skills:

  • Minimum 3 years of experience with medical data exchange protocols, 5 years of software development experience
  • Experience in solution development utilizing HL7, FHIR or similar medical data exchange protocols
  • Professional software development in one modern high-level programming language
  • High degree of flexibility
  • Openness to new technologies
  • Ability to “get things done”
  • Excellent verbal and written communications skills in English
  • Ability to work in distributed locations across world
  • Unit Testing / Functional Testing

Preferred Skills:

  • Cloud solution development;
  • Working with distributed teams;
  • Server development experience;
  • UX / Usability engineering experience;
  • Secure Software Development Methodologies especially with regard to the proper and secure handling of Patient Health Information

 Nice To Have:

  • Familiarity with JIRA, Confluence (Atlassian toolset)
  • Familiarity with Git based version control systems
  • Experience working with Agile methodologies

Additional Information:

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy.  If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.


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