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Senior Communications Manager - Healthcare

Location Burlington, Massachusetts

Company Overview:

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

Job Summary:

Position summary:

The Senior Communications Manger will report to the Senior Vice President, Corporate Marketing + Communications, this role will partner closely with the other marketing, communications and executive leaders, including the SVP Marketing of the Healthcare division and peers within the Communications team.

The role will have both external and internal responsibilities, including delivering communications programs for media and analysts as well as communications counsel and support to senior management. The candidate will play an important role in developing and executing the division’s communications and public relations strategy; creating a full complement of related materials; ensuring consistency and differentiation in our message; and, building and maintaining key relationships with media and analysts, including getting them excited and engaged about our business.

The candidate will have a track record of success and desire to stay in a highly visible communications position while playing a critical role in driving the company’s overall positioning, relationships and visibility.

Principal duties and responsibilities:

• Participate as an important contributor within Nuance’s Corporate Marketing and Healthcare Marketing teams to design and implement a contemporary PR/communications program for Nuance’s Healthcare business.
• Work closely with the key Nuance and divisional stakeholders to drive important strategic thinking and take a leadership role in crafting and telling our story.
• Drive an aggressive media and analyst program to drive maximum visibility for Nuance and its healthcare offerings.
• Oversee communication planning, strategy, execution and evaluation using KPIs and tools for media releases, public relations, messaging, events and supporting materials.
• Lead and manage the Nuance Healthcare communications PR agency, resources and budget.
• Align tone and strategy of communications activity with our vision and business objectives, working closely with management and functions to shape messages.
• Bring new perspectives to other communications projects such as M&A, corporate events, investor relations, employee communications and interactive media.

•Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing

Education: Bachelor’s degree or greater, with preferred focus on marketing, communications or business

Minimum years of work experience: Seven to ten years of experience in communications/public relations, with deep experience in healthcare-related companies or markets preferred

Required skills:

• Proven media relations skills across business, consumer and trade media
• Demonstrated expertise in driving positioning and brand awareness
• Strong communicator, oral and written, with confidence to develop and present ideas.
• A self-starter who can work autonomously, while also being an energetic, efficient, and resourceful team player.
• High degree of creativity, flexibility, energy and enthusiasm
• Adept at managing multiple projects and deadlines
• Excellent planning, organizational and project management skills
• Demonstrated experience developing communications strategy and tactics, and making recommendations as it relates to new situations

Additional Information:

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is availablehere. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.


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Why Nuance?

Our employees spend their days reinventing the relationship between people and technology. Join Nuance and help shape the future. Hear from members of our global team. Click profiles to learn more.

  • Arvind K. R&D Pune, India
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    Arvind K. R&D Pune, India

    Innovation: Nuance is like a $2-billion start-up. There are so many things we are doing for the first time, but the scale is huge and the machinery is complex.

    We are a matrix organization: It is challenging but very rewarding to build collaborations with stakeholders that are halfway around the world.

    Impact: It boggles the mind to think that such a simple thing like software can not only change lives, but actually save lives. And finally, to paraphrase a quote from an unknown source: You have to be a little bit crazy to work at Nuance, but you have to be completely crazy to work anywhere else.

  • Shauna D. Human Resources Burlington, United States
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    Shauna D. Human Resources Burlington, United States

    The global HR team is incredibly collaborative and creative. The work environment here at Nuance is diverse, dynamic - offering opportunities to challenge myself, while allowing me to have sound work-life balance.

  • Vaidehi K. R&D Bangalore, India
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    Vaidehi K. R&D Bangalore, India

    “I like having the opportunity to work with different teams in Healthcare and I have been fortunate to make strong contacts over the years. I enjoy the fact that there are constantly new and diverse challenges and that I get to explore and learn new things every day.”

  • Anja L. Sales Aachen, Germany
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    Anja L. Sales Aachen, Germany

    I love being part of a team that is creating innovative strategies and building solutions for the world’s biggest companies. We’re changing how people interact with the technology they use every day— like their car—and that’s an incredible feeling!

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