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Sr. Project Manager (Healthcare)Apply Job ID 1-42024 Date posted 08/06/2019 Location Burlington, Massachusetts
Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.
Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients
Summary: To be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals resulting in high customer satisfaction & system utilization.
•Direct accountability and responsibility for overall project success from start to finish
•Managing the relationships with client and partner stakeholders to ensure their satisfaction throughout the project
•Working closely with the internal customer to review, analyze, understand, and define the high level Project Requirements: Objectives, Scope, Schedule Milestones
•Representing Nuance and conducting business at all times with a high level of Professionalism, Competencies, and Ethics
•Working closely with the client and internal Nuance PS Team to: gather, analyze, & document all the detailed solutions requirements, refine/define a detailed scope of work for all project deliverables, develop a detailed project plan to produce all the required deliverables, manage, monitor, and communicate progress against plan on a regular basis, manage and coordinate joint activities when applicable, manage changes, issues, and risks associated with the project, manage the acceptance of all formal project deliverables, close the project on completion of all project deliverables
•Leading and Managing the internal Nuance project team to execute the project according to plan
•Accurately Forecasting, Planning, Reporting, and Managing on the project to ensure accurate and timely Project Revenue/Cost Accounting.
•Proactively managing and resolving issues to minimize crisis and escalations, and proactively informing and engaging Senior Management in advance when they can't be avoided
•Providing leadership, guidance, and assistance to project team members as required
•Learning and Complying with all internal Project Management Methodology, Policies, & Procedures
•Providing constructive feedback and suggestions on internal Process improvements
•Leading and Managing Process Improvement Projects as needed
•And anything else that you or PS Management may deem reasonably required to ensure project success
•Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing.
- +5 years conducting Healthcare projects
- Intermediate level or above with MS Outlook, Excel, Word, PowerPoint, Teams, Project
- Excellent written and verbal communication skills with C-level
- Experience in managing cross-functional teams of diverse subject-mattter experts
- Ability to work well independently and travel when needed
- Up to 25% travel
- Bachelor’s degree
Business and/or technical experience with Speech, and/or software technologies and solutions
Familiarity with Health Level Seven (HL7) Interfaces
Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.
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I recently rejoined Nuance because I love having the privilege of working with a diverse team of nice and talented individuals to drive customer satisfaction. Having the flexibility within my role to get stuff done while maintaining a good work-life balance.Martin General Manager
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