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Senior QA / Test & Validation Engineer

Location Montreal, Quebec

Company Overview:

Chez Nuance, nous donnons aux gens la possibilité d'interagir naturellement avec leurs divers appareils connectés et le monde numérique autour d'eux. Nous créons un monde où la technologie pense et agit de la façon dont les humains le font en concevant des modes d'interaction avec la technologie plus intuitifs.

Notre technologie agile utilise des analyses et des algorithmes avancés pour transformer l'inanimé en animé et transformer des processus complexes en processus simples.

Rejoignez notre équipe entreprise ... un excellent service à la clientèle commence ici. Nous concevons des assistants virtuels facilitant le service client intelligent. Les clients de diverses compagnies peuvent maintenant facilement trouver les informations dont ils ont besoin en utilisant tous les canaux qu'ils préfèrent.

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the informationthey need using whatever channel they prefer.

Job Summary:

This person will be creating automation for themselves and others to use in order to validate successful integration of new product and service releases before, during, and after promotion to the production environment.

Principal Duties and Responsibilities:

  • Utilizing Puppet, Docker, Kubernetes, Azure, and other cloud tools to build test environments
  • Creating test cases for SDLC delivery to a production environment of product or platform
  • Automating test infrastructure using Python, Puppet/Ruby, NodeJS, Go, Perl, Bash, etc.
  • Performing load tests and analyzing results
  • Reporting, tracking, and building regression tests for bugs found in integration
  • Validating platform performance, stability, security requirements
  • Validation of installation procedures, configurations, monitoring, and connectivity of multi-tier systems deployed and operated by Enterprise Cloud Services (ECS)
  • Create test automation and integration test cases for new products, services, and features
  • Validate the infrastructure integration of new products and platforms for production delivery
  • Liaison between Certification, Systems Engineering, Product, and R&D to ensure quality control
  • Review lifelike and high-load performance of systems and analyze potential bottlenecks
  • Collaborate with Systems and Network engineering to investigate unexpected behaviors
  • Engage with product development teams as necessary to resolve bugs

Knowledge, Skills and Qualifications:

  • Proficient knowledge and work experience in Linux and Windows
  • Knowledge of testing procedures, experience building test cases and using test frameworks
  • Good understanding of TCP/IP and VoIP technologies: SIP, RTP, MRCP etc
  • Proven Analytical/troubleshooting/debugging skills for system problems and SW stack
  • Good understanding of web APIs and related technologies: REST, JSON, XML, SOAP, etc.
  • Basic understanding of web infrastructure: http headers, proxies, caching, SSO, etc.
  • Basic knowledge of database technologies and ANSI SQL
  • Competent with scripting languages: Bash, Python and/or Perl
  • Experience with testing frameworks and tools: any of JMeter, Selenium, TestNG, etc
  • Good verbal and written communication skill
  • Proactive about documentation and communication
  • Able to take direction and then deliver work autonomously


  • Experience with Go and NodeJS scripting languages
  • Experience with cloud virtualization technologies: Docker, AWS, Azure, VMware, Vagrant
  • Experience with Java Application Servers: JBoss, Tomcat, Resin etc.
  • Development background using or supporting Java, .NET or C/C++
  • Knowledge of Puppet and general automation/orchestration methodologies.

Number of Years of Work:2 years minimum for strong match, 5 years preferred

Required Skills:

  • Hands-on experience creating test cases in multiple languages, examples desired
  • Hands-on experience creating or using test frameworks
  • Mid to senior level of Linux system administration
  • Mid to senior level of IP network fundamentals (TCP versus UDP services, etc)
  • Comfortable working remotely with people in other regions
  • Some willingness to work alternate schedules when necessary (rare)

Education:Relevant work experience and good reading, writing, and verbal communication skills outweigh any formal education.

Additional Information:

In Montreal:

What we offer !

Unique environment for collaborative teamwork on cutting-edge technology:

  • Location is in the heart of downtown
  • Flexible hours
  • Transit reimbursement and parking

Contributing to and collaborating with international teams that drive innovation

  • Competitive benefit package:
  • 4 weeks’ vacation
  • 10 paid sick days
  • Bonus Plan, Group RRSP, Deferred Profit Sharing Plan, Employee Stock Purchase Plan

Award-winning Top Employer:

  • Canada's Top 100 Employers – 7 consecutive years
  • Montreal’s Top Employers – 6 consecutive years
  • Canada's Top Employers for Young People - 3 consecutive years

Ce que nous offrons!

Un environnement unique et collaboratif où vous travaillez avec les technologies de pointe :

  • Situé au cœur du centre-ville de Montréal
  • Horaire flexible
  • Allocation de transport en commun et de stationnement
  • Travail de concert avec des équipes à l’international afin de repousser les limites de l’innovation

Programme d’avantages sociaux concurrentiel :

  • 4 semaines de vacances
  • 10 congés de maladies payés
  • Régime de bonus annuel, REER collectif, Régimes de participation différée aux bénéfices (RPDB), Régime de rachat d’action pour les employés

Gagnant de prix à titre de meilleurs employeurs :

  • Canada's Top 100 Employers – pour 7 années consécutives
  • Canada's Top Employers for Young People - pour 3 années consécutives

In Waterloo:

What We Offer!

Unique environment for collaborative teamwork on cutting-edge technology:

  • Convenient location
  • Free parking
  • Flexible hours
  • Contributing to and collaborating with international teams that drive innovation

Competitive benefit package:

  • 4 weeks’ vacation
  • 10 paid sick days
  • 11 paid holidays
  • Bonus Plan, Group RRSP, Deferred Profit Sharing Plan, Employee Stock Purchase Plan

Award-winning Top Employer:

  • Canada’s Top 100 Employers – 7 consecutive years
  • Canada’s Top Employers for Young People – 3 consecutive years


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Why Nuance?

Our employees spend their days reinventing the relationship between people and technology. Join Nuance and help shape the future. Hear from members of our global team. Click profiles to learn more.

  • Arvind K. R&D Pune, India
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    Arvind K. R&D Pune, India

    Innovation: Nuance is like a $2-billion start-up. There are so many things we are doing for the first time, but the scale is huge and the machinery is complex.

    We are a matrix organization: It is challenging but very rewarding to build collaborations with stakeholders that are halfway around the world.

    Impact: It boggles the mind to think that such a simple thing like software can not only change lives, but actually save lives. And finally, to paraphrase a quote from an unknown source: You have to be a little bit crazy to work at Nuance, but you have to be completely crazy to work anywhere else.

  • Shauna D. Human Resources Burlington, United States
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    Shauna D. Human Resources Burlington, United States

    The global HR team is incredibly collaborative and creative. The work environment here at Nuance is diverse, dynamic - offering opportunities to challenge myself, while allowing me to have sound work-life balance.

  • David D. R&D Waterloo, Canada
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    David D. R&D Waterloo, Canada

    “It’s all about the team here: Smart people working together to achieve our vision. Nuance is a company where folks work hard, exchange ideas, challenge the status quo, and build consensus to drive our solutions forward."

  • Vaidehi K. R&D Bangalore, India
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    Vaidehi K. R&D Bangalore, India

    “I like having the opportunity to work with different teams in Healthcare and I have been fortunate to make strong contacts over the years. I enjoy the fact that there are constantly new and diverse challenges and that I get to explore and learn new things every day.”

  • Eric T. Human Resources Atlanta, United States
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    Eric T. Human Resources Atlanta, United States

    It was the great Will Rogers who said… “If you want to be successful, it’s just this simple. Know what you are doing. Love what you are doing. And believe in what you are doing.” Here at Nuance –the work has always been challenging, demanding beyond belief, but in the service of others it’s fulfilling. I believe I’m making a difference. I believe together we’re making a difference. This is why I’m here.

  • Anja L. Sales Aachen, Germany
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    Anja L. Sales Aachen, Germany

    I love being part of a team that is creating innovative strategies and building solutions for the world’s biggest companies. We’re changing how people interact with the technology they use every day— like their car—and that’s an incredible feeling!

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