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Director, Digital Product ManagementApply Job ID 1-41902 Date posted 08/02/2019 Location Montreal, Canada
Chez Nuance, nous donnons aux gens la possibilité d'interagir naturellement avec leurs divers appareils connectés et le monde numérique autour d'eux. Nous créons un monde où la technologie pense et agit de la façon dont les humains le font en concevant des modes d'interaction avec la technologie plus intuitifs.
Notre technologie agile utilise des analyses et des algorithmes avancés pour transformer l'inanimé en animé et transformer des processus complexes en processus simples.
Rejoignez notre équipe entreprise ... un excellent service à la clientèle commence ici. Nous concevons des assistants virtuels facilitant le service client intelligent. Les clients de diverses compagnies peuvent maintenant facilement trouver les informations dont ils ont besoin en utilisant tous les canaux qu'ils préfèrent.
At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them. We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.
Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.
Join our Enterprise team…great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the informationthey need using whatever channel they prefer.
As the Director of Digital Product Marketing, you are responsible for the Biometrics and Security digital product and services portfolio and Roadmap. In this position, you will define a strategy, build a product roadmap, communicate, manage and execute on it.
You are the owner of the digital security product roadmap which encompasses defining product requirements, deliverables, and activities associated with product development, release and launch. In this role, you interact with a wide range of business customers along with multi-disciplinary internal stakeholders. You manage, publish and evangelize your product roadmap.
Working closely with the Director of Product Management and other product managers across various Lines-of-Business, you are responsible for the entire lifecycle of key features and capabilities, delivered in an Agile development environment. Your roadmap is the result of customer feedback, market analysis, vision and strategy that you combine to make critical product decisions. In this analysis, you identify synergies with key prospective partners, and ensure execution of strategic partnerships and integrations. You take digital authentication and fraud data security seriously and ensure company values are reflected in Nuance products and services, including high regard for protection of customer personal information and concerned with regulatory compliance.
As a passionate, agile, and innovative business thinker, with a ‘can-do’ attitude, you champion opportunities that differentiate Nuance from its competition and create standout benefits for our customers. You will be able to prioritize high value activities that contribute to our strategy, bringing ideas to reality through delivery of the Security Suite digital roadmap.
You possess expertise in the digital authentication and fraud space and combine this with strong business and product management skills. You are familiar with digital security and fraud prevention and detection and have deep understanding of the vendor landscape along with customer pains. With this knowledge, combined with your understanding of market trends, you devise a winning strategy to grow Nuance’s presence to the digital security segment and generate a strong return on investment.
You thrive in a fast-paced, dynamic and innovative environment, and embrace Agile processes to drive rapid, continuous updates and improvements.
Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing
Principal duties and responsibilities –
- Owner of the Biometrics and Security Digital Roadmap, with delivery and oversight of all product launch activities
- Responsible for product vision and the strategy to deliver against the vision
- Responsible for the entire lifecycle, key features and capabilities delivered in an agile development environment.
- Responsible for obtaining market and customer feedback
- Responsible for identifying and establishing strategic partners
- Responsible for communication and collaboration with multiple lines-of-business and multi-disciplinary internal stakeholders.
- Responsible for growing the digital security and biometrics business
Knowledge, skills and qualifications –
Education: The ideal candidate has a background in digital technology with strong business experience. Ideally a Bachelor’s degree in Computer Science or related field required, and a Master’s degree in Business.
Minimum years of work experience: 10 years
• In-depth knowledge of digital security, fraud and relevant vendors
• Knowledge of digital authentication and biometrics
• Experience managing technology products and strong product management skills
• Excellent time management, communication, decision making, presentation and organization skills.
• Very strong, analytical, technical, and interpersonal skills are essential.
• Strong planning and organizational skills to effectively handle multiple situations, manage priorities.
• Display a strong desire to achieve and attain high levels of both internal and external customer satisfaction.
• Must portray high levels of professionalism, appearance, motivation, and positive attitude in all endeavors.
• Basic understanding of Artificial Intelligence Machine Learning
What we offer !
Unique environment for collaborative teamwork on cutting-edge technology:
·Location is in the heart of downtown
·Transit reimbursement and parking
Contributing to and collaborating with international teams that drive innovation
·Competitive benefit package:
·4 weeks’ vacation
·10 paid sick days
·Bonus Plan, Group RRSP, Deferred Profit Sharing Plan, Employee Stock Purchase Plan
Award-winning Top Employer:
·Canada's Top 100 Employers – 7 consecutive years
·Montreal’s Top Employers – 6 consecutive years
·Canada's Top Employers for Young People - 3 consecutive years
Ce que nous offrons!
Un environnement unique et collaboratif où vous travaillez avec les technologies de pointe :
·Situé au cœur du centre-ville de Montréal
·Allocation de transport en commun et de stationnement
·Travail de concert avec des équipes à l’international afin de repousser les limites de l’innovation
Programme d’avantages sociaux concurrentiel :
·4 semaines de vacances
·10 congés de maladies payés
·Régime de bonus annuel, REER collectif, Régimes de participation différée aux bénéfices (RPDB), Régime de rachat d’action pour les employés
Gagnant de prix à titre de meilleurs employeurs :
·Canada's Top 100 Employers – pour 7 années consécutives
·Canada's Top Employers for Young People - pour 3 années consécutives
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