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Government Account Executive

Apply Job ID 1-41547 Date posted 07/31/2019 Location North Carolina

Company Overview:

Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.

Job Summary:

Summary: Employee will be responsible for identifying, driving and closing new and existing business in an assigned S&L territory with results within 12 to 18 months. The candidate must be able to demonstrate proven hunter and strategic selling skills. The successful candidate will work with internal and external teams to sell Nuance solutions to the Government market and partner eco system ensuring direct touch with end customers and maximum share of wallet for Nuance in the end solution. Must be able to demonstrate a successful track record of independent selling, strategic execution and the ability to work through a dynamic partner network. Candidates with Contact Center and/or Digital Experience preferred.


• Proven Strategic Sales Executive with the ability to work with a minimum of direct supervision and with demonstrate initiative
• Dynamic Territory development and new logo acquisition
• Quick Learner that has a history of penetrating new accounts and exceeding multi-million dollar annual sales quotas.
• Ability to forecast and accurately manage accounts, opportunities, activity in CRM. Knowledge of
• Matrix management skills including the ability to partner with multiple team members and resources internally (product experts, Sales Engineers, Product Specialists) and externally (channel partners).
• Demonstrated analytical skills, including ROI quantification and justification
• Ability to work in ambiguous environments that may require knowledge of policy, political landscape and technology with the ability to make decisions.
• Excellent communications, presentation & influencing skills required.
• Technical proficiency in computing, telephony and systems integration disciplines
• Ability to work with Microsoft Office and other desktop applications


Number of Years of Work Experience: 10+ years of direct and partner (combined) sales experience selling to complex, large-scale projects to Enterprise and/or Government Accounts with effective territory development and execution

Required Skills:

• Strategic and complex Contact Center Solutions Skills
• Proven Multi-channel Selling success
• Ability to work in ambiguous environment, matrix manage resources and understand political landscape of market
• Strong presentation skills
• Excellent written and verbal communications skills
• Knowledge of government contracting processes
• Travel as needed
• US Citizenship

Preferred Skills:

• Cold Market start experience
• Established State, Local, and Federal government relationships
• Established partner relationships

Education: B.S.

Additional Information:

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.  

Nuance Communication Inc.  is an equal opportunity employer.  We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.


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