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Senior Sales Engineer (Pre-Sales)

Location Stockholm, Sweden

Company Overview:

At Nuance, we empower people with the ability to seamlessly interact with their connected devices and the digital world around them.  We are creating a world where technology thinks and acts the way people do by designing the most human, natural, and intuitive ways of interacting with technology.

Our nimble technology uses analytics and advanced algorithms to transform the inanimate into animate and reduce complicated processes into simple ones.

Join our Enterprise team - great customer service starts here. We design virtual assistants for intelligent and effortless customer service helping customers find the information they need using whatever channel they prefer.

Job Summary:

Home-working or office based in Stockholm is available

The Sales Engineer will support the Benelux / Nordics Enterprise Sales team with technical elements of the pre-sales activities working in diverse industries to support the Enterprise portfolio of Nuance products and solutions marketed in Benelux and Nordics.

Principal duties and responsibilities:

- Working directly with clients to help them understand the technical aspects of Nuance solutions and develop possible sales scenarios. Helping convince prospects of the value of our products, services and Nuance in general
- Elaborating functional and feature requirements of the target application with customer/partner for speech-enabled applications
- Working with the Sales Managers and the Professional Services team to develop work estimates and statements of work for tailored speech applications and technology integration based on preliminary requirements
- Technical lead qualification
- Providing technical content to sales proposals
- Technical and sales training, maintaining communication with the counterparts, ensuring the proper and current information flow from and to the account
- Providing feedback to the Product Management organization on the technical requirements in the market and application ideas
- Product demos at customers / partners
- Technical presentations
- Technical support case qualification and providing some technical support locally

- Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing

Education:Engineering background (e.g. Electrical Engineering, Computer Science or similar)

Minimum years of work experience:5-10 Years

Required skills:

- A proven track record of relevant industry experience (Speech Technology, IVR/Mobile/Chat/Messaging platforms/Web Applications)
- Interest in automated speech recognition applications and mobile/web applications
- Project management & customer facing experience and skills
- Familiarity with web and mobile application technology and architecture (standards, platforms, processes, etc.)
- Eager and able to work in a multicultural environment
- Comfortable in making presentations and speaking to an audience
- Very good communicator
- Native speaker of Swedish or extremely proficient
- Extremely proficient in written Swedish
- Fluency in English (written and spoken)
- A team player
- A self-disciplined and self-motivated individual, able to work with a minimum of direct supervision
- Ready and able to travel (mostly in the Benelux / Nordics region, occasionally Europe or US)

Travel is around 30% throughout the year + you can work from home or the Stockholm office or both.

Preferred skills:

- Familiarity with artificial intelligence, natural language processing is a plus
- Other European language skills a plus

Additional Information:

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.


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Why Nuance?

Our employees spend their days reinventing the relationship between people and technology. Join Nuance and help shape the future. Hear from members of our global team. Click profiles to learn more.

  • Arvind K. R&D Pune, India
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    Arvind K. R&D Pune, India

    Innovation: Nuance is like a $2-billion start-up. There are so many things we are doing for the first time, but the scale is huge and the machinery is complex.

    We are a matrix organization: It is challenging but very rewarding to build collaborations with stakeholders that are halfway around the world.

    Impact: It boggles the mind to think that such a simple thing like software can not only change lives, but actually save lives. And finally, to paraphrase a quote from an unknown source: You have to be a little bit crazy to work at Nuance, but you have to be completely crazy to work anywhere else.

  • Shauna D. Human Resources Burlington, United States
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    Shauna D. Human Resources Burlington, United States

    The global HR team is incredibly collaborative and creative. The work environment here at Nuance is diverse, dynamic - offering opportunities to challenge myself, while allowing me to have sound work-life balance.

  • Vaidehi K. R&D Bangalore, India
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    Vaidehi K. R&D Bangalore, India

    “I like having the opportunity to work with different teams in Healthcare and I have been fortunate to make strong contacts over the years. I enjoy the fact that there are constantly new and diverse challenges and that I get to explore and learn new things every day.”

  • Anja L. Sales Aachen, Germany
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    Anja L. Sales Aachen, Germany

    I love being part of a team that is creating innovative strategies and building solutions for the world’s biggest companies. We’re changing how people interact with the technology they use every day— like their car—and that’s an incredible feeling!

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